Yes. A live website still needs regular care.

WordPress, plugins and themes change over time, and updates help keep your website secure, compatible and working properly.

Your website is an essential tool for your small business, and just like any other tool, it needs regular maintenance to keep functioning at its best. Outdated software can lead to slow loading times, security vulnerabilities, and compatibility issues with new technologies.

By regularly updating your website’s software through our maintenance packages, you ensure that your site is secure, fast, and user-friendly for both you and your customers.

Out of date websites can become slower, less reliable and more vulnerable to security problems.

Updates also help reduce the risk of broken features or compatibility issues.

As a small business owner, you have enough on your plate. That’s why Video & Web takes care of all the technical aspects of website maintenance for you.

Our team of experts handles updates, malware protection, speed optimisation, and more to ensure that your site is secure, fast, and user-friendly. With our proactive support, you can trust that your website is in good hands while you focus on growing your business.

At Video & Web, we understand that running a small business is tough and time-consuming. That’s why our website maintenance packages are designed to handle all types of website issues, so you don’t have to worry about them. We take care of updates, ensuring that your website is always up-to-date and secure from any potential vulnerabilities.

Our malware protection ensures that your site is safe from any harmful attacks. Additionally, we optimise your website’s speed, making sure it runs smoothly and efficiently for your customers. With our proactive support and clear reports, you can rest assured that your website is in good hands while you focus on growing your business.

Our team uses advanced tools and techniques to regularly scan your website for any malicious software or code that could harm your site or your visitors’ information. We also stay on top of the latest security threats and quickly address any issues that may arise.

With our proactive approach, you can have peace of mind knowing that your website is constantly being monitored and protected. And if by some chance something does slip through, our team will take immediate action to remove it and restore your site to its safe and secure state.

You do not need to host your website with us in order for us to provide our top-notch maintenance services. Our team at Video & Web is well-equipped and experienced in handling various hosting platforms, so you can rest assured that your website will be taken care of no matter where it is hosted.

However, our full range of services is only available on websites we host here at Video & Web. We would urge you to move your website to our servers so that you can benefit from our lightning-fast load times and added security.

No. We can maintain websites built by other companies, although we will usually need to review the website first to check how it has been built and what support it needs.

No. Website maintenance and hosting are separate services.

Maintenance covers the care, monitoring, updates and support of the website itself. Hosting provides the server space where the website lives.

Our team will update your website on a regular basis, depending on the package you choose.

This process involves making sure all software and plugins are up-to-date, checking for any potential security threats or malware, and optimising your site’s speed and user-friendliness.

Absolutely! We have experience in many kinds of virus removal, Contact Us and we will be happy to take a look at the problem.

Once your website is fixed, we would recommend you consider a maintenance plan – prevention is better than cure.

Our Website Maintenance service is designed to not only prevent viruses and malware, but also to handle any existing issues like the one you are facing. Our team of experts will conduct a thorough security scan and remove any malicious code from your website. We will also implement preventative measures to ensure your website stays safe and secure in the future.

Yes, to provide effective website maintenance, we implement strict access levels. This ensures that only authorized personnel handle your website, preventing disruptions or unauthorised changes. Full admin access for multiple users can lead to issues like incompatible plugins, broken designs, or even site downtime. Our approach ensures your website stays secure, fast, and user-friendly.

Think of it like maintaining a car: as your mechanics, we keep everything running smoothly and prevent breakdowns. Just as you wouldn’t want untrained hands tinkering under the bonnet, restricting admin access helps us safeguard your site and provide peace of mind. Many clients love this policy—it means they can’t accidentally break the website!

Maintenance is not the same as SEO, but it can support search performance by helping your website stay fast, secure and technically reliable.

Yes. If your website grows or your support needs change, you can move to a more suitable plan.