How do I setup my mailbox in Outlook?
We make use of ‘autodiscover’ technology so that in the majority of cases, Microsoft Outlook can set up your account … Read more…
Why are the IMAP folders missing from my iPhone or iPad?
If you can successfully send email and view any new messages in your Inbox, but aren’t able to view additional … Read more…
Why do I get “Mailbox does not exist” bounceback from a brand new mailbox?
Getting a ‘mailbox does not exist’ message can be frustrating, we know. You just need to give it half an … Read more…
What are the recommended Thunderbird Mail client settings?
There are various methods of connecting to mailboxes on our platform. We always recommend IMAP as that helps keep messages in … Read more…
How do I set up email on my iPhone?
To set up your Video & Web mailbox on an Apple iPhone or iPad, you need to: Head to the Settings icon … Read more…
How do I migrate emails?
To migrate your emails and mailboxes to Video & Web , you can use our in-house Email Migrations tool. This will let … Read more…
How do I set up email on my Android device?
Here’s how to set up a Video & Web email on an Android phone or tablet: Open the mail application … Read more…
How do I configure G Suite (formerly Google Apps)?
Our control panel allows automatic configuration of DNS Records to configure your domain name for G Suite (Google Apps). This … Read more…
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