What is POP3?
POP3 stands for Post Office Protocol version 3 and refers to the protocol used to receive emails to your local … Read more…
What is IMAP?
IMAP stands for Internet Message Access Protocol and is a protocol used to access emails via an email client on … Read more…
Should you use POP3 or IMAP?
Both IMAP and POP3 are protocols that allow you to receive emails from a remote server. Your email client uses … Read more…
I’ve reached my mailbox quota size. What can I do?
With Video & Web all mailboxes have a certain limit on data storage. It’s unlikely that you should ever fill … Read more…
What is email forwarding?
Email forwarding refers to the operation of re-sending an email message delivered to one email address on to a possibly different email address. There are … Read more…
What is SMTP?
SMTP or Simple Mail Transfer Protocol is a TCP/IP used to send and receive email. The majority of email systems … Read more…
Why can’t I send emails?
There are a few very common reasons why you may not be able to send emails. Are your email settings are … Read more…
How can I change my mailbox password?
Changing passwords for any mailbox can be done through the Video & Web control panel. Log in to my.videoandweb.com and select Manage … Read more…
What are my email sending limits?
Email Account Limits The following limits apply to all messages sent via authenticated SMTP. This will primarily be used for email … Read more…
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