We make use of ‘autodiscover’ technology so that in the majority of cases, Microsoft Outlook can set up your account for you with only an email address and a password.
Automatic Setup
- In Outlook, choose the File tab
- Under ‘Account Information’, choose Add Account
- On the Auto Account Setup page, enter your name, email address, and password, and then choose Next
- Choose Finish
Manual Setup
If automatic setup failed, you can choose Manual setup or additional server types to enter your settings manually. Use these settings:
Account type: IMAP
Incoming mail server: IMAP:imap.yourdomain.com
Outgoing mail server: SMTP:smtp.yourdomain.com
Incoming server port (IMAP): 993
Use the following type of encrypted connection: SSL
Outgoing server port (SMTP): 587 (or 465)
Use the following type of encrypted connection: TLS
When setting up your account, please choose More Settings > Outgoing Server and check the box for ‘My outgoing server (SMTP) requires authentication’.
If you experience any problems with the connection or receive a certificate warning, please disable SSL/TLS encryption and change the incoming server port to 143.
To view your SMTP hostname or IMAP hostname for mail setup, head to Manage Hosting and select the hosting package you need the hostname for.
In the Account Information section on the right-hand side, you’ll then see the Outgoing Mail Server which will be your SMTP hostname and the Incoming Mail Server which will be your IMAP hostname.
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