How do I use the Website Malware Scanner?
Overview One of the major problems with malware is its persistence. This is why Video & Web ‘s Website Malware … Read more…
Hosting
Is Sellerdeck supported on your platform?
Yes, Sellerdeck – the ecommerce toolset – is fully supported on the Video & Web web hosting platform, and runs … Read more…
Are you PCI compliant?
Yes, Video & Web ‘s hosting is fully PCI (Payment Card Industry) compliant and uses ISO 27001-approved data centres so … Read more…
How do I use traceroute?
Traceroute is a tool used for diagnosing network-related issues. It does this by displaying the route to the destination specified … Read more…
How do I view the most recent backups taken by Timeline Backups?
Timeline Backups take an automatic daily backup of all your websites and databases and store them for 30 days. If you have … Read more…
Why am I seeing an Upgrade to PRO message within Web Builder?
Not to worry! When a hosting package is created it’s essentially allocated to our standard platform. We can, upon request, move … Read more…
Temporary URLs: what are they, and what are they used for?
When you create a hosting package you’re given a temporary URL. There are a few reasons why you may want … Read more…
How do I find the IP address of a hosting package?
If you’re managing DNS elsewhere, or simply wish to know the IP address of a package, you can find this … Read more…
Should I choose a Linux or Windows hosting package?
The type of platform you should choose depends on the software you plan to use to power your website. Generally, … Read more…
VideoandWeb.com